Shipping and Delivery Policy

Bharatiyam Books Store

Website: https://bharatiyamstore.com
Customer Support: support@bharatiyamstore.com

1. Overview

Bharatiyam Books Store offers shipping across India for orders placed through our website. This policy explains the available shipping options, applicable charges, and how customers can contact us regarding their orders.

2. Shipping Options and Charges

Customers can choose from the following delivery options at checkout, subject to availability for their order.

Standard Delivery: ₹0 — No additional shipping charge.
Expedited Delivery: ₹99 — An additional shipping charge of ₹99.

The applicable shipping option and charge will be displayed at checkout before the order is placed.

3. Shipping Locations

We offer shipping across India. Customers must provide a complete and accurate delivery address, including the PIN code and contact number, when placing an order.

4. Order Processing and Dispatch

Orders are processed after they are placed and the required order or payment confirmation is completed.

Dispatch time has not been specified in this policy. Customers may contact our support team for assistance with their order status.

5. Delivery Time

Delivery time may vary depending on the delivery address, selected shipping option, courier arrangements, and other logistical circumstances.

If an estimated delivery date or timeframe is communicated for an order, customers should refer to that information. For delivery-related enquiries, please contact our support team.

6. Order Tracking

Tracking details are provided for orders. Customers can use the tracking information supplied to check the status of their shipment.

If you need help with tracking or order status, contact us with your order number.

7. Incorrect Address or Delivery Issues

Customers should provide accurate delivery details when placing an order.

If you notice an error in your delivery address or experience a delivery issue, please contact our customer support team as soon as possible. Changes to an order may depend on its processing or dispatch status.

8. Damaged, Defective or Incorrect Books

If you receive a damaged, defective or incorrect book, contact us within 7 days after delivery.

Please provide your order number, a description of the issue and clear photographs where relevant. Contact us for return instructions before sending any item back.

Please read our Refund and Returns Policy for the complete procedure and applicable conditions.

9. Contact Us

For shipping, delivery, or order-status enquiries, contact:

Bharatiyam Books Store
Email: support@bharatiyamstore.com
Website: https://bharatiyamstore.com

Please include your order number when contacting us about an existing order.