Privacy Policy
Last updated: 11 October 2026
Bharatiyam Books Store operates https://bharatiyamstore.com, an online bookstore offering academic textbooks, university books, nursing and medical books, competitive examination preparation books, school textbooks, and general books.
This Privacy Policy explains how information may be collected, used, stored, and shared when you visit our website or place an order.
1. Information We Collect
Depending on how you use our website, we may collect:
- Contact information: Name, email address, telephone number, and billing or delivery address.
- Order information: Books purchased, order number, delivery details, and order history.
- Payment information: Payment status and transaction-related details required to process an order. Payment credentials may be handled by the relevant payment service provider.
- Customer communications: Information you provide when contacting our support team or submitting a contact form.
- Technical information: Information such as browser, device, website usage, and security-related data where collected by our website or its services.
Please do not send passwords, card security codes, or other sensitive payment credentials through our contact form or email.
2. How We Use Information
We may use customer information to:
- Process and fulfil orders.
- Arrange delivery and provide order updates.
- Respond to customer questions and support requests.
- Handle eligible cancellations, returns, refunds, and replacements.
- Maintain website security and prevent fraud.
- Maintain business, accounting, and transaction records.
- Meet applicable legal and regulatory obligations.
- Improve the operation and usability of our website.
3. Payments
Payments made through our website may be processed by third-party payment service providers. Their processing of payment information is governed by their applicable terms and privacy policies.
We do not ask customers to send card security codes or passwords by email.
4. Cookies and Similar Technologies
Our website and its installed services may use cookies or similar technologies to support essential website functions, maintain shopping-cart sessions, remember preferences, improve performance, and provide security.
You can manage cookies through your browser settings. Disabling certain cookies may affect shopping-cart, checkout, login, or other website functions.
5. Sharing of Information
We may share relevant information with service providers when reasonably necessary to operate our bookstore, including services that support:
- Payment processing.
- Order fulfilment and delivery.
- Website hosting and maintenance.
- Website security and fraud prevention.
- Website analytics or other enabled services.
We share information as appropriate for these purposes and as required or permitted by applicable law. We do not claim that every listed service is active on our website.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain appropriate business and accounting records, resolve disputes, protect our website, and meet applicable legal obligations.
Retention periods may vary depending on the type of information and the purpose for which it is held.
7. Data Security
We take reasonable steps to protect information handled through our website. However, no method of transmission or electronic storage can be guaranteed to be completely secure.
Customers should use secure devices and avoid sharing account credentials or sensitive payment information through unsecured communications.
8. Your Privacy Rights
Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you. Certain records may need to be retained where required for legal, accounting, security, or legitimate business purposes.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before responding.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitorβs IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
9. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party services. Those parties may have their own privacy policies and practices. Please review their policies when using their services.
10. Children’s Privacy
Our website is not intended to collect personal information from children unlawfully. If you believe a child has provided personal information inappropriately, please contact us so that we can review the matter.
11. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, business practices, services, or applicable legal requirements. The updated version will be published on this page with a revised update date where appropriate.
12. Contact Us
For questions or requests relating to this Privacy Policy, contact:
Bharatiyam Books Store
Email: support@bharatiyamstore.com
Website: https://bharatiyamstore.com